• Purchase items will arrive within 3-4 business days (Monday to Friday) upon order payment is confirmed. HK$50 delivery fee will be charged for order below HK$500. Such fee will be waived for order reaches HK$500 or above.
• No retail promotion will be entitled for this online purchase.
• Purchases are couriered within Hong Kong only.
• PO Box address is not accepted.
• Once your order for shipment is ready, you will receive a Shipment Confirmation notice via e-mail. The e-mail contains order detail as well as a package tracking number.
• Order deliveries will be made between 9am - 5pm from Monday to Friday therefore a business delivery address is preferred.
• Goods will need to be signed upon delivery. If the delivery is in vain without someone to sign, or any other reason, a fee of HK$30 will be charged for next delivery requested.
• La Biosthetique will not verify the recipient’s identity and bears no responsibility for this.
• La Biosthetique is not responsible for damage after delivery.
• All claims for shortages must be reported to customer service on the day of delivery at (852) 2515 9155 (9am - 5pm from Monday to Friday).
• Delivery to Tung Chung and Airport:
to 5 working days delivery is required for area, no delivery service available for areas including outlying islands, Big Wave Bay, Shek O, Lo Wu, Lok Ma Chau, Cheung Chau, Discovery Bay, Lamma Island, Lantau Island, Ma Wan, Peng Chau,Tai O Island, Siu Ho Wan, Disney and Po Toi Island.